Dhaka, Bangladesh (BBN) – The central bank of Bangladesh has asked all banks to ensure round-the-clock operation of alternative delivery channels (ADCs) during the Eid-ul-Azha holidays to facilitate smooth transactions.
The ADCs include ATM (automated teller machine), POS (point of sale), e-payment gateway and mobile financial services (MFS) through which a customer can access financial services.
The Bangladesh Bank (BB), the country’s central bank, on Sunday issued a circular in this connection, asking the managing directors and chief executive officers of the scheduled banks to take necessary measures to ensure smooth transactions during the vacation.
“We’ve taken the move aiming to ensure the banking services through ADCs during Eid holidays,” a BB senior official told BBN in Dhaka while explaining the main objective of the circular.
He also said transactions through digital channels such as ATM, Internet or online and mobile financial services usually surge on the weekend and other holidays.
Currently, most banks are now adopting modern methods to serve customers better as more and more clients are opting for modern technologies to save their time and costs.
The scheduled banks will remain closed from September 01 to 03 on the occasion of Eid-ul-Azha, one of the largest religious festivals of the Muslims.
In its directive, the central bank also asked the banks to beef up security measures at the ATM booths to avert any untoward incidents.
It also instructed the banks to ensure that cash is always available at the ATM booths during the vacation.
There are more than 9,000 ATM booths across the country, 5,000 of which, including Fast Tracks, are operated by the Dutch-Bangla Bank Limited (DBBL) alone.
According to the BB directive, the banks must inform their clients of any transactions made through ATM or POS by sending SMS (short message service).